Website Privacy Policy

Greetings from Rocklands Centre and welcome to our site!

We extend the following information to assure you, our guest, that we respect your privacy while visiting our website. Rocklands Centre will never sell, lease or rent your confidential information. We will always endeavour to take steps to assure that any information you provide to us will remain secure. We want you to feel safe in your online experience while visiting our site. We therefore request that you take a moment to review the following valuable information.

Please note that this privacy policy relates to your use of our website. We have also adopted a Privacy Notice as well as a PAIA manual as part of our personal information protection compliance framework, relating more specifically to the processing of your personal information outside of the context of this website.

Rocklands Centre does not collect personal information without your knowledge during your visit to our website. As a visitor, the personal information you provide may also be used to improve the usability of, and information available on, our sites. In other words, at times we will ask you for more information, beyond just your name and contact information, than is needed to facilitate our response to your specific request. Your provision of such additional information is your acknowledgement that you consent to our use of such information to better serve you, our visitor, and others coming to our website.

Rocklands Centre will not sell, lease or rent its mailing list or any of your confidential information to any outside organisation or individual. However, we may need to disclose personal information as required by law, such as a law, regulation, court order, subpoena, search warrant, in the course of a legal proceeding or in response to a law enforcement agency request, to enforce our Terms of Service, or site rules; or to protect the safety and security of our visitors and our sites.

Types and uses of information collected

Traffic data

We automatically track and collect the following categories and anonymous information when you visit our website, which does not personally identify you, but is helpful for marketing and security purposes:

• IP addresses
• Domain servers
• Types of computers accessing the website
• Types of wed browsers used to access the website

Personal information

In order for you to access certain services that we offer via our website, we may require you to provide us with certain information that personally identifies you. Such information may include some or all the following categories (examples are used for illustrative purposes only):


  • Identifying information Name and surname (for contact form)
  • Contact details Email address and telephone number (for contact form)
  • Financial information Processed via third-party payment gateway in
    respect of donations

If you communicate with us, regardless of the method used, any information provided in such communication may constitute Personal Information. If you choose to participate in one of our optional activities or events on the website, the information asked will be collected and retained by us for marketing purposes as described below.


Use by us

We use information submitted by you while using the website for the following specific purposes:

  • To provide you with the information contained on the website
  • To process donations
  • To get back to you if you submitted a contact form
  • Statistical and historic purposes, in case the information is anonymized
  • Any legal process or dispute where we need to rely on such information in order to protect our rights

Sharing of your information with third parties

We may share certain categories of information we collect from you with the following parties, for the following purposes, to the extent that such information is reasonable, adequate and not excessive in relation to such purposes:

  • Your information may be shared with our operators in relation to the functionality of the website and any products or services offered thereon, including, but not limited to, hosting, billing, payment facilitation, communications, data storage, backups, and security.

As required by law, we only share your Personal Information with operators where we have an express written agreement with them in which they warrant that they will treat your Personal Information subject to the same reasonable and appropriate security measures as we are required to adhere to, including breach notification provisions.

It may be necessary for your information to be transmitted to operators or third parties who are situated in another country. In such instances, we will only do so if such operator or third party is subject to laws that require the same or a similar level of reasonable information security to laws that require the same or similar level of reasonable information security as is required from us; or where they are subject to corporate binding rules requiring them to do so.

Location and Retention of Personal Information

Unless otherwise expressed herein, the Personal Information that we collect will be kept on our web server and any backup thereof and will be retained only for as long as is necessary to render services to you, which may include contacting you for marketing purposes or proving your information to third parties for marketing purposes, if you have provided you consent. We may also be legally required, in term of relevant tax, anti-terrorism, anti-money laundering and other legislation. Information that is retained for statistical or historical purposes will be anonymized.

Your Personal Information may be retained or transferred to any new entity with which we merge or amalgamate, or to which we transfer or sell or business.

Breach Notification

If we become aware of any breach of security which may potentially lead to unauthorized access, loss, destruction or processing of your Personal Information, we will, as soon as is reasonably possible, investigate the matter and notify you and other affected parties, as well as the Information Regulator of such breach, in the prescribed manner and form, and will take reasonable steps to mitigate against any risk resulting from such breach.

Your Rights

You may choose not to provide us with any Personal Information.

In such an event, you may still access and use the website, although this may result in limited functionality and we cannot necessarily provide all of our products or services to you.

You may choose not to allow us to share your Personal Information with third parties for marketing purposes.

We will ask you to opt-in to this but you may remove your content at any time.

If we already hold some of your Personal Information, you may request access to it, or

Request us to rectify, update, or delete such information on how to do this.

Our PAIA manual for more information on how to do this.

You furthermore have the right to object to our holding of your Personal Information, on the basis that we do not have authorization to do so, or to withdraw our authorization.

Please refer to our PAIA manual for more information on how to do this.

Information Officer

We have appointed and Information Officer, whose role is to regularly monitor and maintain the systems and processes relating to our compliance with the information security and oher legal requirements.

Information provided by you on behalf of third parties, including children

Where you provide information to us which constitutes Personal Information of a third party, including children, you warrant that you have the legal authority to do so and you indemnify us against any claim of any nature by any person arising from any lack of such authority on your part.

Our website is intended for a general audience, and we do not direct any of our content specifically at children. We understand and are committed to respecting the sensitive nature of the children’s privacy online.

If we learn or have reason to suspect that a user of our website is under the age of 18, we may delete their user account, including any Personal Information associated with that account, unless we are provided with express authorization by their legal parent or legal guardian.

Public Information

The website may contain links to third party websites. We are not responsible for the privacy practices or the content of such websites. We may also make chat rooms, forums, message boards, and news groups available to you. Any information that you voluntarily disclose on these media becomes public information and is not our responsibility.


Complaints relating to our processing of your Personal Information may be directed to the officer of the Information Regulator in the prescribed manner and form.

The Information Regulators contact details may be found on its website which, at the date of publication of this Privacy Policy, is located at

Amendments to this Policy

We reserve to amend, update or modify this Privacy Policy at any time by publishing it on the website and without any further notice to you. Any such amendment will be effective immediately upon publication on the website.